Uncategorized

CRM Dynamics 365 Onpremise The report execution eqaiekfzmk2snc55y0zrow55 has expired or cannot be found. (rsExecutionNotFound)

Problem statement – Recently we upgrade our CRM Onpremise version to 9.1.6.3 and suddenly getting below error while opening any SSRS report from CRM user interface

The report execution eqaiekfzmk2snc55y0zrow55 has expired or cannot be found. (rsExecutionNotFound)

Troubleshooting steps followed –

  1. Restarted SQL server services
  2. IIS reset
  3. Report Query executed in SSMS looked good
  4. Report server logs error did not get much detailed error

Resolution-

After 4 hours of rough troubleshooting, we finally managed to fix this issue.

It turned out that Server where SSRS reporting is installed System Timezone was not correct and sync with other servers. After syncing the Server timezone with other servers, issue fixed and report started working.

I hope this helps!

One thought on “CRM Dynamics 365 Onpremise The report execution eqaiekfzmk2snc55y0zrow55 has expired or cannot be found. (rsExecutionNotFound)

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s