In today’s I will explain how can be directly route CRM Dynamics record to Owner’s default create when record gets created or assigned.
Many a times we get this requirement and we think to implement custom code to achieve this. However there is an OOB feature already available.
Step – 1 To achieve this requirement navigate to settings->Customization->Customize the system
Step – 2 Expand Entity and select Entity which you want to enable this feature
Step – 3 Tick checkbox which is highlighted in below image
Step -4 Save the changes and publish.
Once published, now whenever we create any new record automatically record will be moved to owner default queue. When you change owner of that record then same record will be moved to current owner default queue.
Hope this helps!